Circular Logo | Hello Coach Theme

QuestionsCategory: Error MessagesCircular Logo | Hello Coach Theme
summer sides asked 2 years ago

Hello, My logo is a circular design. I have tried to upload it to as a 300×300, but I continue to get an error message.

1 Answers
Support Team Staff answered 2 years ago

What is the error message?

summer sides replied 2 years ago

The error has left, but now it is only giving me the option to crop it in a partial view. I’m not given an option to make it any size other than 700×300; even with it now being 300×300 (square vs. horizontal).

Support Team Staff replied 2 years ago

That is correct. The logo can only be that size canvas unless you modify the code in the theme file. You can load that 300×300 logo centered on a 700 by 300 canvas for it to display correctly.

summer sides replied 2 years ago

ahh; that makes sense. I can make it into a 700×300! Thank you!!!

I did try to use my horizontal version that I resized to a 700×724 but it is still trying to crop it?

Support Team Staff replied 2 years ago

It will. The theme only knows to upload a 700by 300 canvas. Anything else and it will try to crop it to that same aspect ratio. If you need any help feel free to send over the logos to