Homepage image doesn’t show on Hello Foxy

Questions › Category: Hello Foxy › Homepage image doesn’t show on Hello Foxy
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Dev Walton asked 5 years ago

Hi there,
 
My website is http://www.devoreauxwalton.com and it does not show the image on the home page.
 
My theme is Hello Foxy.
 
I have the image saved and uploaded correctly, it did show for the first several months and now I didn’t change anything on my site but it does not show anymore.
 
Please help!! What can I do to fix it?
 
By the way, I do have Genesis and all themes and plug-ins up to date.
 
Thank you.

2 Answers
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Jennifer Staff answered 4 years ago

This will happen if the theme is not up to date.  You can download the latest version in your account area on the site. 
 

Dev Walton replied 4 years ago

If I re-download the theme from the account area, is it going to mess up my website if I re-upload it? Where do I click for the account area? I don’t see where to click on that.

Jennifer Staff replied 4 years ago

If you have custom code in it, you will need to move the code over to the new theme file. If you do not, it should not cause any issues.

Dev Walton replied 4 years ago

Where do I click for the account area? I don’t see where to click on that. Is it “support home”?

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Support Team Staff answered 4 years ago

Here is the link  https://helloyoudesigns.com/my-account/