Arrow

Jeanette Noiles asked 2 years ago

My arrow isn’t working. I see there was a support issue with the arrow 8 months ago and I was wanting to know if there is a fix for it.

1 Answers
Support Team Staff answered 2 years ago

It is not supported by all browsers.

Jeanette Noiles replied 2 years ago

which browser is it supported by?

Support Team Staff replied 2 years ago

I’ve just tested the demo site in Mozilla, Explorer and Chrome (PC) and it was working on those. Which is not working for you?

Support Team Staff replied 2 years ago

What is your URL? I can also check to see if the link has the correct settings

Jeanette Noiles replied 2 years ago

idodetailsco.com
I have tried it on Chrome on my pc and nothing is happening. To be clear when I click the arrow it is supposed to move to whatever page it is coded too right?

Support Team Staff replied 2 years ago

Yes, it will scroll down. Just checked it and it is working. It may be the version of chrome you are using. Try opening a different browser, IE, mozilla, and checking it. I’ve sent a message to Jennifer to see if anything can be added to the theme to help with this.

Jeanette Noiles replied 2 years ago

It is working in internet explorer but honestly it needs to work on chrome and safari for me to want to use that feature. If it can’t work on those browser I would probably want to remove it.