Hello Rosette – Block Library Not Importing

QuestionsCategory: QuestionsHello Rosette – Block Library Not Importing
Chloe asked 9 months ago

I currently am trying to change over my website theme to Hello Rosette on a staging version of my website and recently, the block library is not inserting any blocks to a page. I am able to edit existing blocks on the page and the library showcases all of them available, but when I click on a block to import, it does not. As with another person’s question, I have tried to reduce my website load by deactivating some plugins, but this has not helped either. Is there a way to fix this issue so that the blocks can import? Thank you!

1 Answers
Support Team Staff answered 9 months ago

Are you using Siteground for hosting?  If so disable all the siteground plugins.  If that does not fix it, please email us a login to the website so we can hop on and trouble shoot.  support@helloyoudesigns.com