Site breaking

QuestionsCategory: QuestionsSite breaking
stacu brillhart asked 1 year ago

Hi there,
One of the recent updates has broken my site. I’ve updated Genesis, but every time I activate the Orchid theme, the site goes down. Is this a matter of uploading the template again or is there a new version I could use? Or could the issue be something else?
Thanks in advance!

1 Answers
Jennifer Staff answered 1 year ago

Hello Orchid is a Kadence theme. There is not anything within the theme or Kadence framework that should be causing an issue. All of our demo sites are running the latest of everything. Do you know if you have the latest wordpress and php? If it is not that, then deactivate all of your plugins except the ones the theme uses and try that.

stacu brillhart replied 1 year ago

Thank you! I realized after posting my mistake with the kadence theme, that shouldn’t affect the orchid theme (despite what dreamhost suggested lol). I disabled all plugins and switched the theme from 2023 (working) to Orchid and it crashed again. You can check it out at stacihartnovels.com if you’d like to see the error.

I am on the latest wp 6.1.1 and PHP 8.2 (I believe, they are constantly updating it per the email updates I get from them).

Thanks for your help!

Staci

Jennifer Staff replied 1 year ago

Can you email me login info to jennifer@helloyoudesigns.com I’ll hop on and take a look.

stacu brillhart replied 1 year ago

Hi Jennifer, I emailed you yesterday, did you receive it?

stacu brillhart replied 1 year ago

I tried uploading the theme again and that seemed to have fixed it.