Unable to access site on mobile devices (Hello Blush theme)

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Kenyetta Nesbitt asked 2 years ago

After editing the Hello Blush theme and setting my site to “Live,” I am unable to view the mobile version of the site on my phone or tablet. I receive the following error when typing in the URL – “There has been a critical error on this website.” My site URL is http://www.ambitionevolve.com.

For clarity, my site appears fine on desktop. I only edited the desktop version of my site using the Hello Blush theme. I assumed the theme was mobile-responsive so I didn’t bother adjusting anything on the mobile or tablet views in WordPress. Please advise if there are additional settings I need to adjust to get my site to appear on mobile/tablet.

2 Answers
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Support Team Staff answered 2 years ago

You have a plugin that is trying to control the mobile output.  I’m not sure which it is.  If you are unable to locate it, you can send support@helloyoudesigns.com your login details and we can log on to locate.

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Jennifer Staff answered 2 years ago

A followup for anyone that runs into this same issue. It was the AMP plugin. Was deactivated the mobile version of the site showed.