You must upload a .wie file generated by this plugin.

QuestionsCategory: QuestionsYou must upload a .wie file generated by this plugin.
Ana Ionita asked 5 years ago

Hello,
I am receiving the error added to the subject of this ticket. I just installed all the plugins and …. pretty much everything these past 2 days. Can you please let me know what is the issue ?

I have the Hello Luv theme

Thanks
KR
Ana

1 Answers
Jennifer Staff answered 5 years ago

This is a known plugin error since the new WordPress update. It doesn’t affect every install, only some. The first thing to do is make sure that everything is up to date, Genesis > WordPress and the plugin itself. If it is all up to date and still not allowing you to import anything you would need to build the homepage widgets without the demo content. If you go to the set up guide it will show you what is held in each widget spot. If it seems a bit overwhelming, you can email your site name and login to me at jennifer@helloyoudesigns.com

 

**** If you download One Click Demo Import. Then go to Appearance > Demo Import you can load in the WIE file to import the widgets