Zip file

Questions › Category: Setup Questions › Zip file
0 Vote Up Vote Down
Mikeah Mclean asked 6 months ago

Hello! I’m trying to upload my new theme and I can’t find the zip file in my downloads. The only folders I have are “lib” and “starter” and both folders don’t contain the zip. Can you help? Thank you!!

1 Answers
0 Vote Up Vote Down
Jennifer Staff answered 6 months ago

This will happen when your computer auto extracts the zip file.  You can select all the folders/files it extracted and recompress them into a zip file to load.  Or the other option is to turn that setting off.  Sometimes it is found in the browser settings of whatever browser you are using.  Let me know if you have any troubles.