can’t upload theme

QuestionsCategory: Themescan’t upload theme
angela cruz asked 1 year ago

I can not upload the hello blush theme at all. everything is greyed out and won’t let me upload the file in appearance 

1 Answers
Support Team Staff answered 1 year ago

Are you trying to upload the Genesis version or Kadence?  Is your site up to date, WordPress, PHP?  Do you have the plugins installed?  If you can answer yes to both, please send your URL and logins to support@helloyoudesigns.com and we can log on and see what the issue is.