Flodesk Won’t Integrate

QuestionsCategory: QuestionsFlodesk Won’t Integrate
emma shoemaker asked 9 months ago

Hi there, 
I’ve gone through all the troubleshooting and the step-by-steps on including my Flodesk embed code onto the site, but it won’t do the popup embed (even using the headers & footers plugin) and it doesn’t register when someone signs up via the email block either. It gives a success message but we don’t receive the email confirmation and they’re not added to our audience list. Is there some other issue we might be having since this is two different ways to embed the same code that’s having trouble? Do I need to disable something else? We didn’t have any trouble with newsletter signups on our previous theme! Thanks so much!

1 Answers
Jennifer Staff answered 9 months ago

We use flodesk on all the demos without issue.   It is most likely how it is being added or a plugin conflict.   Can you email me a login to the site to troubleshoot as well as the script code for the popup and then in another email the html code for the form on the page.    

Jennifer Staff replied 9 months ago

Email jennifer@helloyoudesigns.com

emma shoemaker replied 9 months ago

Thank you, I’ve sent you an email!