Hello CEO Block Library Issue – Blocks Not Inserting (UPDATED)

Questions › Category: Questions › Hello CEO Block Library Issue – Blocks Not Inserting (UPDATED)
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Megan Chalidis asked 1 year ago

Hi there, I’m struggling to insert blocks from this theme. Everything has been installed as per instructions, however when I click a block to insert it, most of the blocks quickly load and then return to the ‘all blocks’ section without inserting. Only some of the blocks are working. 

UPDATE: Jennifer tried to support me with this previously and marked our thread as private – which left me unable to open the thread to respond to her request. I have emailed my site login details to jennifer@helloyoudesigns.com

1 Answers
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Jennifer Staff answered 1 year ago

Was able to locate the login information. The site is running really slow. Because it is a development site it may be that your hosting is not allowing it enough resources to complete the tasks of importing blocks. To help with this, I tried to deactivated a lot of your plugins that are not needed currently, and that are heavier to run on the site. Then I created a test post and was able to import some of the heavier blocks, but the full page blocks are still timing out. You may need to reach out to the host and have them increase resources for this development site.