invalid request, incorrect pattern

QuestionsCategory: Questionsinvalid request, incorrect pattern
Nikki Marion asked 2 months ago

I am trying to design a blog page using the “iris latest post” template in the design library. I am getting an error message and not understanding what I’m doing wrong. Here’s a screenshot of the error.

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Alannah Gamblin replied 2 months ago

Having the same issue! Hopefully this is resolved soon!!

Kristie Christensen replied 2 months ago

I am getting the same error when trying to insert ANY design on a PAGE. I have IRIS, and I have 2 different instances of this one plus other themes, and this is the FIRST TIME i’ve had this error across any of the themes.

Kristie Christensen replied 2 months ago

I have done the plug-in test; disabling all of them, and it is still tossing the error

Jennifer Staff replied 2 months ago

Please shoot me your url and login to test this. Jennifer@helloyoudesigns.com

2 Answers
Jennifer Staff answered 2 months ago

Can you send your URL and login details to jennifer@helloyoudesigns.com I don’t believe this is a theme issue. Our demo site and several client sites using this theme are not throwing that error. I think it may be a plugin issue. Once we can troubleshoot on a site that is doing it, we should have more answers.

Can you also include a screenshot of the exact block you are trying to add when getting that error.

Jennifer Staff answered 2 months ago

For anyone that is having this issue, It was resolved by installing a new copy of the theme, and clearing the site cache. If after doing that you still have issues, please email us your url and a login to Jennifer@helloyoudesigns.com