Hello Chic- No Media Images Showing up on published Site

QuestionsCategory: ThemesHello Chic- No Media Images Showing up on published Site
Alexandra Claytor Davis asked 5 years ago

Hello,

I have just purchased the hello chic theme for the site I am building, stylishlittlemrs.com. The issue that I am having is that any images that I have tried to upload to my site through the media files are not showing up on the published site. I can see them on the draft page or blog post and I can see them when I do a preview of the page or post. When I hit publish and look at the actual post or page the images do not show. I can only see the captions. I have tried uploading different images, images that came with the theme and still do not show. The images also do not show up on the front page either. I have tried switching to another non-premium theme offered by wordpress and I can see my pictures in the post and on my pages, but when I go back to Hello Chic they do not show up.  You can see on http://stylishlittlemrs.com/about-me/ that none of my images are showing and you can see only captions.  Can you please help me urgently with how to fix this.

1 Answers
Jennifer Staff answered 5 years ago

This is most likely an error with the Jetpack plugin. First step would be to disable Jetpack, or go into the Jetpack settings and turn off the Lazy Load feature.  That should fix it.   If that does not work, send over your login to jennifer@helloyoudesigns.com and I can hop on and take a peek.

Alexandra Claytor Davis replied 5 years ago

Thank you that worked!